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Perfect for the rewards box!   L.O.L. Surprise! dolls were on a TOP SECRET mission when their pet went missing! Find surprise clues across the Eye Spy Series to help...
Availability: 4 In Stock

Perfect for the rewards box!

 

L.O.L. Surprise! dolls were on a TOP SECRET mission when their pet went missing! Find surprise clues across the Eye Spy Series to help find their pet!

Unbox 5 surprises with each L.O.L. Surprise! Eye Spy Series Lil Sisters dolls! Unbox the spy glass to find codes and unlock surprises! Dunk L.O.L. Surprise! Lil Sisters in cold water to discover a color-change surprise! Mix & match accessories with your L.O.L. Surprise! doll for tons of fashionable combos! Collect them all!

If you have a change of mind or would like to exchange your non sale item/s, we are more than happy to process a return. Please ensure you meet the below criteria to be eligible to make a return. Please note, we are unable to accept return on sale items.

RETURNS: 
  • We accept returns for change of mind within 10 business days of receiving your order.  
  • Items must be unworn and unwashed with all tags and labels attached, in its original packaging.
  • For exchanges please include a pre-paid satchel within your returning parcel.
  • Please note: We don't offer exchanges, credit notes or returns on sale or discounted items
  • We will only accept returned item(s) that have been pre approved. Please email our returns department for approval emailing sales@casualstep.com.au
  What can't be sent back?
  • Sale items
  • For hygiene reasons; earrings, hats, hair accessories and head scarves cannot be returned.
  • Items of unsuitable quality - no fake tan, makeup, animal hair, deodorant or perfume marks.
  • If the item is deemed soiled or damaged upon arrival, we reserve the right to either deny your return or issue a partial credit to you, not a full credit.
  Faulty Items
  • If you have a faulty or damaged product please request a return via emailing sales@casualstep.com.au please include a picture of the deemed fault and your order number.
    **Please note that the goods are your responsibility until they are returned to Casual Step.  We will not be able to provide a return on item/s that are not received or are lost in transit. We highly recommend returning items through traceable mail (i.e. a tracking number).
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