SHIPPING

CUSTOMER SERVICE

Shipping & Delivery
Within Australia we deliver all our orders via Australia Post EXPRESS for FREE on orders over $149 AUD.  If orders are placed before 1pm (Eastern Standard Time) on a business day, it will be sent on that day.  We try hard to deliver your order within 7 days but it may be longer if you live in a remote area.
If goods are damaged or lost in transit then we will take responsibility for this.  This rarely happens and we will deal with Australia Post to sort out any problems.  Please notify us for a return of damaged goods or if your goods have not arrived in a reasonable time frame.
OUT OF STOCK: We update our stock levels on a regular basis but there may be occasions that someone has purchased the same item that you have ordered at the same time.  We also have a shop front that some items will be displayed in.  The item that you wanted may have been purchased by a customer in our store before we have had time to update the stock level in the website.  If this happens we will notify you within one business day and advise you of the revised delivery time if a re-order is available.  If we cannot re-order we will immediately advise you and refund your money.
Payment, Pricing & Promotions
All our prices are in Australian dollars and include the Australian Goods and Services Tax (GST).  All products are priced at the recommended retail price as set by brand or label.  We are not a discounter but we will have some reduced items to clear to make way for new season stock.  So you might be lucky to grab that garment you have been looking for in the clearance section at a great price.
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