Shipping policy
Shipping Policy
- Shipping & Delivery
- Within Australia we deliver all our orders via Australia Post for FREE on orders over $200.00 AUD. If orders are placed before 1pm (Eastern Standard Time) on a business day, it will be sent on that day. We try hard to deliver your order within 7 days but it may be longer if you live in a remote area.
- If goods are damaged or lost in transit then we will take responsibility for this. This rarely happens and we will deal with Australia Post to sort out any problems. Please notify us for a return of damaged goods or if your goods have not arrived in a reasonable time frame.
- OUT OF STOCK: We update our stock levels on a regular basis but there may be occasions that someone has purchased the same item that you have ordered at the same time. We also have a shop front that some items will be displayed in. The item that you wanted may have been purchased by a customer in our store before we have had time to update the stock level in the website. If this happens we will notify you within one business day and advise you of the revised delivery time if a re-order is available. If we cannot re-order we will immediately advise you and refund your money.
- Payment, Pricing & Promotions
- All our prices are in Australian dollars and include the Australian Goods and Services Tax (GST). All products are priced at the recommended retail price as set by brand or label. We are not a discounter but we will have some reduced items to clear to make way for new season stock. So you might be lucky to grab that garment you have been looking for in the clearance section at a great price.
5.0 Delivery
5.1 Deliveries will be made by post / a carrier instructed by us to the address stipulated in your order. It is your responsibility to ensure that someone is present to accept delivery of your order.
5.2 If we are unable to deliver your order after two attempts by our carrier, we will notify you to try to arrange an alternative date for delivery, convenient to you. If we have been unable to contact you after 10 days from the first time we attempted delivery, we will cancel your order and refund money paid by you for the Goods less any charge for delivery.
5.3 We may deliver the Goods in instalments if they are not all available at the same time for delivery.
5.4 Goods are sent at our risk until signed for by you or by any other person at the address you have given to us.
5.5 Please allow at least seven(7) working days for delivery from the receipt of your order and payment for your order. Delivery time is subject to stock availability, this period may be extended by up to 30 days by us and we will endeavour to provide you with reasonable notice of that extension.

